FreeSpiritBingo Cookie Policy

At FreeSpiritBingo, we are committed to being transparent about how we use cookies and similar technologies on our website. This Cookie Policy explains what cookies are, how we use them at freespiritbingo.com, and the choices you have regarding their use. By continuing to browse our site, you acknowledge that you have read and understood this policy. We encourage you to read it carefully alongside our Privacy Policy, which provides additional context about how we handle your personal data.

What Are Cookies?

Cookies are small text files that are placed on your device — whether that is a desktop computer, laptop, tablet, or mobile browser — when you visit a website. At FreeSpiritBingo, we use cookies to help us recognise your device, remember your preferences, and deliver a smoother, more personalised experience each time you return. Cookies cannot be used to run programs or deliver viruses to your device. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

Why We Use Cookies

Our FreeSpiritBingo platform relies on cookies for a number of important purposes. We use them to ensure the site functions correctly, to keep you securely logged in to your account, to remember your language and display preferences, and to understand how our users interact with our games and services. This helps us continually improve the experience we offer. We also use cookies to deliver relevant promotional content and to measure the effectiveness of our marketing campaigns.

Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our website to function properly. Without them, services you have asked for — such as logging in to your account, accessing bingo rooms, or processing a deposit — cannot be provided. We do not require your consent to place strictly necessary cookies, as they are fundamental to the operation of our platform.

• Session management and authentication
• Security and fraud prevention
• Load balancing across our servers
• Remembering items in your cart or selections during a session

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our site. This data is aggregated and anonymous — it tells us which pages are visited most often, how long users spend on particular sections, and whether any error messages are encountered. At FreeSpiritBingo, we use this information solely to improve how our website works and to enhance the experience for all our players.

• Google Analytics tracking
• Page load and performance monitoring
• User journey and navigation analysis
• Error and crash reporting

Functionality Cookies

Our FreeSpiritBingo website uses functionality cookies to remember choices you make when you visit us. These cookies allow us to personalise our content for you and remember your preferences, such as your username, region, or preferred game categories. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

• Remembering your login details (if you opt in)
• Storing your game preferences and settings
• Recalling your preferred payment method
• Customising the display of promotional banners

Targeting and Advertising Cookies

We and our carefully selected third-party partners may place targeting cookies on your device to deliver advertisements that are more relevant to your interests. These cookies record your visit to our site, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

• Delivering personalised promotions, such as free spirit bingo bonus offers and seasonal prize draws
• Measuring the effectiveness of our advertising campaigns
• Limiting how often you see a particular advertisement
• Helping us understand which of our offers — including welcome bonuses and the Trophies loyalty programme — are most appealing to our players

Third-Party Cookies

In some cases, we partner with third-party service providers who may also set cookies on your device when you visit FreeSpiritBingo. These include game providers such as NetEnt, Pragmatic Play, Microgaming, Blueprint, and others from our network of 80+ studios, as well as analytics and advertising partners. We do not have direct control over the cookies placed by these third parties, and we recommend reviewing their individual cookie and privacy policies for full details.

Cookie Duration

The cookies we place fall into two categories based on how long they remain on your device:

• Session cookies — These are temporary cookies that are deleted from your device as soon as you close your browser. We use session cookies to carry information as you move between pages on our site.
• Persistent cookies — These remain on your device for a set period of time after your browser session ends. We use persistent cookies to recognise you when you return to our site and to remember your preferences between visits.

Managing and Controlling Cookies

We want you to be in control of how your information is used. You have the right to decide whether to accept or reject non-essential cookies. When you first visit our FreeSpiritBingo site, we will ask for your consent before placing any cookies that are not strictly necessary. You can update your preferences at any time via our Cookie Consent tool available in the footer of our website.

In addition, most web browsers allow you to manage cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or notify you when a new cookie is placed. Please note that if you choose to disable cookies, some features of our platform may not function as intended. For example, you may not be able to stay logged in or access personalised content.

For guidance on how to manage cookies in popular browsers, please visit the following resources:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

Cookies and Responsible Gambling

We at FreeSpiritBingo take responsible gambling seriously. Some of the cookies we use help us monitor gameplay patterns in order to support safer gambling practices. This includes identifying unusual activity that may indicate a player requires intervention or support. We are licensed by the UK Gambling Commission (account number 39175) and operate in full compliance with our regulatory obligations under UKGC guidelines.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or the way we operate our services. When we make significant changes, we will notify you through a prominent notice on our website or via email to the address registered on your account. We encourage you to check this page periodically to stay informed about how we use cookies. Continued use of our FreeSpiritBingo casino after any changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or wish to exercise your rights regarding cookie preferences, please do not hesitate to get in touch. Our support team is available 24/7 via live chat at freespiritbingo.com, or you can reach us by email at support@freespiritbingo.com. We are always happy to help and will respond to your enquiry as promptly as possible.

This policy applies to the website operated by Jumpman Gaming Limited under the FreeSpiritBingo brand. All cookie practices are conducted in accordance with the UK GDPR, the Privacy and Electronic Communications Regulations (PECR), and all applicable data protection legislation.